At Selkirk Sport, we stand behind the high-quality design and construction of our pickleball paddles. This is why we offer an industry-leading Limited Lifetime Warranty, a safeguard for your paddle against any hiccups in workmanship or manufacturing defects for its entire lifetime. To benefit from this warranty, you simply need to register your paddle on our website. However, remember that this warranty is exclusively for the original owner and is not transferable once the paddle has been registered.
What's Covered by the Warranty
Our Limited Lifetime Warranty covers manufacturing defects in materials and workmanship. This means that if you encounter issues such as cracks in the paddle face, poorly applied grips, or loose edge guards, we've got your back. These types of defects are covered for the entire life of your paddle, giving you peace of mind every time you step onto the court.
What's Not Covered by the Warranty
While we strive to cover as much as possible, there are a few things that the warranty does not cover. Normal wear and tear, battle scars from intense games, or any modifications you make to your pickleball paddle that cannot easily be reversed are not covered. For instance, if you modify the hitting surface with chemicals, crush the core, or inject a foreign substance into the paddle, these alterations will not be covered. Similarly, over time, graphics and textures on your paddle might fade, which, while adding to its character, is not a warranty case.
At the end of the day, Selkirk Sport has the final say on warranty claims. If you're unsure whether your paddle's condition is covered by the warranty, we're the ones who get to make the call. The key is to respect your paddle and use it for its intended purpose - playing pickleball - and not for other activities that can potentially damage it.
How to Make a Warranty Claim
Making a warranty claim with Selkirk Sport is a straightforward process. Simply visit our website, navigate to the "Support" tab at the top of the website, a drop down menu will appear with a few options, click on "Start a Warranty Claim." After providing the necessary information, one of our customer support representatives will contact you to guide you through the process, ensuring that you can get back on the court as quickly as possible.
In conclusion, Selkirk Sport's Limited Lifetime Warranty is our commitment to you and your pickleball passion. We are dedicated to keeping you in the game with our high-quality, high-performance paddles. So, until next time, we'll catch you on the courts!