Selkirk Support

For help selecting a paddle, we offer the following tools:

• Paddle Comparison Tool - compare pickleball paddles side by side to view the key differences.
• Paddle Fit Assistant - an AI chatbot designed to help you find the best paddle for your needs.
• Selkirk Fit Expert appointments - make a virtual appointment with one of our Fit Experts to get one-on-one assistance in choosing a paddle that is right for you.

Additionally, we offer a 30-day, no-hassle return and exchange policy on new paddles. Try one risk-free with standard shipping covered both ways in the U.S., so you’re never stuck with a paddle that isn’t right for you!

You will receive a tracking number when your order ships. You can click on that tracking number to track your order with the carrier.

Visit our Warranty Page and select the correct warranty for your product. Complete the form, and our team will review your claim. Expect a confirmation that we’ve received your claim immediately and a response to your claim via email within 2 business days!

We offer guaranteed weight ranges on the Amped Control, Vanguard Control, and Vanguard Pro series. You can request a specific weight under “Customize Grip or Weight” for these paddles. Custom weight guarantees are not available for other models.

Instead of traditional demos, we offer a 30-day, no-hassle return and exchange policy on new paddles. Try one risk-free with standard shipping covered both ways in the U.S., so you’re never stuck with a paddle that isn’t right for you!

Yes, we’re proud to support military members, veterans, and first responders with special promotions. Click on “GovX ID” in your cart to access these offers.

Orders are generally processed within 1-2 business days, and standard shipping takes 5-7 days via USPS or FedEx. Expedited shipping is available but also requires 1-2 business days for processing. Orders placed over the weekend ship on the following Monday or Tuesday. During high-volume periods, delivery may be delayed. 

Only FedEx Overnight and USPS Priority Express are money-back guaranteed if late.  USPS Priority, and FedEx 2-day to not have a money-back guarantee if they arrive later than expected.

Watch these helpful tutorials from Selkirk University to learn more about installing Edge Tape and Tungsten Customization Tape:

• How to Apply Edge Tape 
• Applying Tungsten or Lead Tape to Your Paddle 

We offer a 30-day hassle-free return policy from the delivery date. If your purchase isn’t right, return it for a full refund or exchange it. Access our Return Portal to start the process.

For Paddles, feel free to play with them to make sure they improve your game and fit your style of play.

All other items returned should be in new/unused condition with original tags (if applicable).

Visit https://selkirksport.loopreturns.com/#/ to start your return. You will just need your order number and email address.