Our Frequently Asked Questions
Q: Where are Selkirk paddles made?
A: Every Selkirk high-performance Pickleball paddle is handcrafted in the US with the finest materials and proprietary, leading-edge technology. This commitment to American workers reflects our values. We believe in doing business the right way.
Our SLK brand for the next generation of players is manufactured with overseas partners and undergoes our strict USA based quality control.
Q: Are your products warrantied?
A: Yes. Every Selkirk Sport high-performance paddle comes with an industry-leading limited lifetime warranty. We’ve gone farther than any other Pickleball manufacturer to remove the risk of purchasing your Pickleball paddle by standing behind our products. Read more here.
Our SLK brand comes with a 1-year warranty.
Q: What is your refund policy?
For paddle orders placed through our site, Selkirk.com, we offer a 30-day hassle-free return or exchange policy.*
At any time within 30-days of when you receive your paddle, you may submit a claim through our returns page for a return authorization.
*Some exclusions may apply. Please check product details.
Of course, paddles that show signs of abuse cannot be returned or exchanged. At Selkirk, we insist upon good sportsmanship.
Q: Who do I contact for customer support?
A: For any questions about any of our products, please contact customer support.
Q: What is your shipping policy?
A: We strive to process all orders in one to two business days. For information about shipping times and potential carrier delays, read more here.
Q: How do I care for my Pickleball paddle?
A: The three most important steps in caring for your paddle are:
- Keeping it clean. This can be done with glass cleaner and a lint-free cloth.
- Avoid extreme temperatures. Leaving your paddle in a hot or cold car for a long period of time can affect its performance.
- Invest in a cover like one of our Pickleball cases. It may pay for itself in extended paddle life.
For more information, read our Care Guide.
Q: How long do Pickleball paddles last?
A: How long your Selkirk Pickleball paddle lasts will depend on how you care for it. In general, paddles last one to five years. As a rule of thumb, expect to be buying a new paddle every two to three years.
