Our Frequently Asked Questions

Q: Where are Selkirk paddles made?

A: Every Selkirk Pickleball paddle is handcrafted in the US with the finest materials and proprietary, leading-edge technology. This commitment to American workers reflects our values. We believe in doing business the right way.

Q: Are your products warrantied?

A: Yes. Every Selkirk Sport high-performance paddle comes with an industry-leading limited lifetime warranty. We’ve gone farther than any other Pickleball manufacturer to remove the risk of purchasing your Pickleball paddle by standing behind our products. Read more here.

Q: What is your refund policy?

For paddle orders placed through our site, Selkirk.com, we offer a 30-day hassle-free return or exchange policy.*

At any time within 30-days of when you receive your paddle, you may submit a claim through our returns page for a return authorization.

*Some exclusions may apply. Please check product details.

Of course, paddles that show signs of abuse cannot be returned or exchanged. At Selkirk, we insist upon good sportsmanship.

Q: Who do I contact for customer support?

A: For any questions about any of our products, please contact customer support.

Q: What is your shipping policy?

A: We strive to process all orders in one to two business days. For information about shipping times and potential carrier delays, read more here.

Q: How do I care for my Pickleball paddle?

A: The three most important steps in caring for your paddle are:

  1. Keeping it clean. This can be done with glass cleaner and a lint-free cloth.
  2. Avoid extreme temperatures. Leaving your paddle in a hot or cold car for a long period of time can affect its performance.
  3. Invest in a cover like one of our Pickleball cases. It may pay for itself in extended paddle life.

For more information, read our Care Guide.

Q: How long do Pickleball paddles last?

A: How long your Selkirk Pickleball paddle lasts will depend on how you care for it. In general, paddles last one to five years. As a rule of thumb, expect to be buying a new paddle every two to three years.