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FAQs
How do I find the right paddle for me?
For help selecting a paddle, we offer the following tools:
- Paddle Comparison Tool - compare pickleball paddles side by side to view the key differences.
- Paddle Fit Assistant - an AI chatbot designed to help you find the best paddle for your needs.
How can I track my order?
You will receive tracking information when your order ships. You can click on that tracking number to track your order with the carrier.
How do I install edge tape and tungsten tape?
Watch these helpful tutorials from Selkirk University to learn more about installing Edge Tape and Tungsten Customization Tape:
What is your return policy?
International Returns & Exchanges
We offer a 30-day return policy from the date of delivery. While we want you to love your gear, please note that for international orders, customers are responsible for the cost of return shipping.
How it Works
- The Play Test: Feel free to take our paddles out on the court. We want you to be certain that they improve your game and fit your style of play.
- Other Gear: All other items (apparel, bags, accessories) must be returned in new/unused condition with original tags attached.
- Process: To begin your return and receive instructions on where to send your package, please access our Return Portal.
Refunds
Once your return is received and inspected at our facility, we will process your full refund or exchange. Please keep your tracking number, as we cannot be responsible for international shipments lost in transit. To initiate contact us at support-asia@selkirk.com to initiate the return process.
